Frequently Asked Questions
Everything you need to know about shopping with Outcast.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'Outcast' fit tends to be true to size.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International delivery times vary by region and typically take between 7-14 business days.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress.
